Harvey Software - Makers of CPS Shipping Software

 

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Increased Customer Satisfaction

Fast Parcel Processing   Increased Customer Satisfaction
Fast Parcel Processing Lower Shipping Costs Easy Connectivity We Solve Your Shipping Problems...
Easy Connectivity   Lower Shipping Costs
Harvey Software's Computerized Parcel System (CPS)  CPS SHIP eLERT
Helps Your Customers Experience the Best Possible Customer Service!

Tools to Help You Outperform Your Customer's Expectations

SHIP eLERT 
E-mailed Shipping Notifications
Address Verification Module (AVM)
For Accurate Delivery

Simply the Best!
Shipping Software Solutions Powered by CPS...

Harvey Software's Computerized Parcel System (CPS)powered products are designed to help you satisfy many of your customers needs, well beyond ship them your products.

Fast package processing means your customers receive their order on time.  Everybody likes that!  With CPS address verification and other features CPS does everything it can to prevent a bad address from spoiling your customer relations.  But, some times things happen so all CPS powered products have great tools for you to communicate with your customer ever step of the way giving customer service that they will remember for the next order.

 


Included in CPSSHIP eLERT

Harvey Software's Computerized Parcel System (CPS) 
 
CPS SHIP eLERT
Best Possible Customer Service with CPS Powered Products

CPS SHIP eLERT e-mails are like shipment notifications on steroids!  They are absolutely free and you control everything because you send the SHIP eLERT directly from your company's e-mail account.  SHIP eLERTs work with every carrier supported by CPS.  SHIP eLERTs keep your customers informed with a consistent message from the time the order is shipped to the time the package is delivered.

SHIP eLERTs are totally user definable.  When your CPS powered product is installed SHIP eLERTs are set up and ready to use with tracking available at no additional cost though our CPS Parcel Locator Advanced Tracking Services.  This allows you to start receiving their cost saving value with just a few e-mail settings.   Therefore your customers can track their own packages immediately. 

But, the value only starts there.  CPS SHIP eLERT e-mails can be changed to meet your company's needs.  You can direct your customers to any page of your choice for customer tracking.  You can add company logos and support mobile devices.  Since SHIP eLERT e-mails are user definable and they can be created in Text and HTML formats so you design them any way you want.  You can even use the HTML editor of your choice!  Everything you need is included.

CPS SHIP eLERT e-mails are the best single method of handling shipment notifications for all carriers and carrier services when using any CPS powered product.  In addition to all this, SHIP eLERT e-mails can be combined with carrier shipment notifications, visibility and tracking services.  This maximizes tracking security and on time delivery verification with each parcel or shipment.  All CPS packages support all carrier tracking and visibility services.

There are some other great benefits of using SHIP eLERTs:

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Decreases service calls from customers trying to locate orders in transit.

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Increased visibility during  transit which increases your customer's satisfaction.

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Creates consistent tracking information regardless of carrier employed.

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Personalized e-mails from you, rather than another service or carrier.

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Shipment notifications can be customized to fit your needs.

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Fully supports CPS Parcel Locator tracking services.

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Can be directed to a tracking/order information page of your choosing.

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Copies of e-mails can be directed to another location for internal control and forwarding.

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Totally shipper definable e-mail content.

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Supports Text and HTML e-mail formats.

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Supports SSL and other special e-mail system requirements.

CPS SHIP eLERT e-mails go several steps past what other shipment notification services do -- but don't take our word for it.
See for yourself how the SHIP eLERT works by pressing the Try It! button below...

 


 

SHIP eLERT E-mails Fully Support CPS Parcel Locator Advanced Tracking Services 

Once your customers receive their SHIP eLERT e-mail notification, they can immediately track their own package over the Internet just by clicking on a link at the bottom of the SHIP eLERT e-mail. This link takes them to the CPS Parcel Locator tracking page or a page of your choosing where your customers can track all parcels, regardless of the carrier. For more about the CPS Parcel Locator and other tracking options, click here...

There is no question that CPS SHIP eLERTs will make your company
 a standout in efficiency and customer satisfaction along with
 saving you money!

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SHIP eLERT is a registered trademark of Harvey Software, Inc. All rights reserved.


See Why CPS is Shipper Approved...

 

Fast Parcel Processing Easy Connectivity Lowers Shipping Costs Increased Customer Satisfaction  Shipper Approved
Learn How CPS Processes Parcels Fast... Learn How CPS Easily Connects to Your Shipping Data... Learn How CPS Lowers Shipping Costs... Learn How CPS Increases Customer Satisfaction... See What CPS Shippers Say...

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Last modified: July 11, 2013

Harvey Software logo is a registered trademark of Harvey Software, Inc. 
Harvey Software, Inc. has produced CPS - Shipping Software along with other software products since 1983.

UPS service marks used by permission. UPS, UPS brand mark, UPS Ready,  UNITED PARCEL SERVICE and the Color Brown are registered trademarks of United Parcel Service of America, Inc.
All Rights Reserved.

FedEx service marks used by permission.  FedEx Compatible Solution means the FedEx functionality in CPS has completed FedEx certification testing.

United States Postal Service marks used by permission.  USPS and United States Postal Service are trademarks of the United States Postal Service.

DYMO Endicia service marks used by permission.

Spee-Dee service marks used by permission.