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CPS Parcel LocatorTM Parcel Tracking System Slashes “Where is my package?” Phone Calls, Boosts Customer Satisfaction and Service
FOR IMMEDIATE RELEASE (10/25/06)
PRESS RELEASE
CONTACT:
Steve Stevenson
Harvey Software, Inc.
800-231-0296
http://www.harveysoft.com
FORT MYERS, FL – Today, Harvey Software, Inc. announced its CPS Parcel Locator system is now available. CPS Parcel Locator technology is controlled by the shipper and provides immediate package tracking information to customers for packages shipped with the three largest US package carriers.
Using the Standard CPS Parcel Locator, shippers simply send their
customers the carrier and tracking number used for their shipment, plus
a link to the CPS Parcel Locator web site. At the CPS Parcel Locator web
site, the carrier and tracking number are entered, and tracking results
from the carrier are shown immediately. The Automated CPS Parcel Locator
system lets shippers provide a link in a shipment notification e-mail
that, with just one “click” by the customer, opens the CPS Parcel
Locator web site, and automatically displays their package tracking
status directly from the carrier. The Standard CPS Parcel Locator is free for anyone
to use just by registering with Harvey Software at
http://www.trackingpage.com.
For shippers who want to provide multiple carrier parcel tracking from
their own web site, CPS Parcel Locator Web Tools provide that
technology. Using the CPS Parcel Locator Web Tools, a customer never has
to leave the shipper’s web site to track their orders. There is a
nominal cost for the Automated CPS Parcel Locator and the CPS Parcel Locator Web Tools set.
“Package tracking is a hot topic with any company doing on-line
business,” explained Steve Stevenson, Harvey Software’s Director of
Sales. “Companies tell us that after they start sending shipping
notifications that use the CPS Parcel Locator, ‘Where is my package?’
phone calls to their customer service plummet. And it’s easy for
customers to use. The CPS Parcel Locator does the ‘heavy lifting’.
Customers don’t have to remember to find this, that or the other carrier
site for shipment tracking. The CPS Parcel Locator handles everything.
Whether or not a company uses our CPS shipping software, the CPS Parcel
Locator system will provide an immediate boost in customer satisfaction
by greatly increasing the level of service provided to the customer,”
Mr. Stevenson concluded.
Harvey Software’s flagship Computerized Parcel System (CPS™)
incorporates the CPS Parcel Locator technology with its SHIP eLERT®
emailed shipment notification. CPS users can use any of the CPS Parcel
Locator technologies at no additional cost.
About Harvey Software, Inc.
Founded in 1983, Harvey Software, Inc. is a leading provider of
effective, reliable shipping software to solve the parcel shipping
problems of today's small businesses. Harvey Software's CPS is a FedEx®
Compatible Solution, UPS ReadyTM, USPS®
certified and supports SpeeDee® services. All Harvey products
may be used in standalone or multi-user configurations under Windows
2000 and XP operating systems. CPS users ship over 200 million packages
per year.
For additional information, contact Steve Stevenson, Harvey Software,
Inc., 7050 Winkler Road #104, Fort Myers, FL 33906, 1-800-231-0296,
http://www.harveysoft.com.
Disclaimer
Brands and products referenced herein are the trademarks or registered trademarks of their respective holders.
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Copyright © 2006 Harvey Software, Inc.
All rights reserved.